Inda + Mely Terms of Service
Effective Date: October 26, 2026
These Terms of Service ("Terms") are an agreement between you and Inda + Mely LLC ("Inda + Mely", "we"). By using our website, you agree to these Terms and to our Privacy Policy.
1. Use of Website.
You agree to use this website only for lawful purposes. You may not use the site in a way that violates any applicable law, attempt to gain unauthorized access to it, or interfere with how it works.
2. Reservations, Orders, and Catering.
Reservation, order, and catering or private-event requests submitted by website, phone, or text are requests only. They are not confirmed until Inda + Mely or the platform you used confirms them. A quote for catering or a private event is not a booking until we confirm it in writing. We may decline service at our discretion where the law allows.
3. Pricing and Menu Information.
Menu items, prices, and availability may change without notice. We try to keep information accurate but do not guarantee it is error-free. Any price or quote given by our AI phone assistant is an estimate and is not binding until a person at Inda + Mely confirms it.
4. Food Allergies and Information.
Menu, ingredient, and allergen information provided by phone, text, our AI phone assistant, or this website is general guidance and may change. It is not a guarantee against allergens or cross-contact; our kitchen handles common allergens. If you have a food allergy or dietary restriction, tell a staff member directly before ordering. Our AI phone assistant does not answer allergy questions or give medical or dietary advice; it passes those questions to a person.
5. AI Phone Assistant.
Inda + Mely uses a phone assistant that uses artificial intelligence. When it answers a call, it tells you at the start that it is automated and that calls are transcribed, and it connects you to a person on request. It only helps with questions about Inda + Mely, will decline unrelated requests, and may end a call that stays off-topic or becomes abusive. It cannot authorize discounts, refunds, comps, or exceptions, does not take payment or card numbers, and does not record the audio of calls. Anything it tells you about availability, pricing, or bookings is subject to confirmation by a person. Texts are never answered by AI.
6. Text Message (SMS) Terms.
Our text programs, how you join them, and how to stop them are described in Section 7 of our Privacy Policy, which is part of these Terms. In short: order and booking texts are about your own order or booking only; thank-you texts are one text after your visit or order and at most two short follow-ups (message frequency varies, three at most), sent only if you asked for them (and, if you asked through a website box or our phone assistant, only after you confirmed by replying YES); a simple question may get the matching link, once per question. Message and data rates may apply. Reply STOP to any text to opt out (you will receive one confirmation and no further texts) or HELP for help, or call (650) 392-0363. Consent to texts is not a condition of any purchase. Supported carriers include AT&T, Verizon, T-Mobile, and most major US carriers, which are not liable for delayed or undelivered messages. You are responsible for any charges from your carrier.
7. Intellectual Property.
All content on this website, including text, images, logos, menus, and design elements, belongs to Inda + Mely or its licensors and may not be copied or reproduced without written permission.
8. Third-Party Links and Services.
Our website links to and uses third-party services, including online ordering, reservations, and review sites. Those services have their own terms and privacy policies, which apply when you use them. We are not responsible for the content or practices of third-party websites or services.
9. Disclaimer.
To the extent the law allows, the website, our AI phone assistant, and our text and email messages are provided on an "as is" basis without warranties of any kind, express or implied.
10. Limitation of Liability.
To the extent the law allows, Inda + Mely is not liable for any indirect, incidental, or consequential damages arising from your use of our website, phone, text, or email services. Nothing in these Terms limits liability that cannot be limited under California law.
11. Disputes.
If you have a problem, please call or email us first; most things can be fixed quickly. Any dispute that cannot be resolved will be decided by the state or federal courts located in San Mateo County, California, and either of us may bring a claim in small claims court.
12. Governing Law.
These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules.
13. Severability and Entire Agreement.
If any part of these Terms is found unenforceable, the rest remains in effect. These Terms, together with our Privacy Policy, are the entire agreement between you and Inda + Mely about your use of our website and services.
14. Changes to Terms.
We may update these Terms from time to time. The current version is always posted on this page with its effective date. Continued use of our website after a change means you accept the updated Terms.
15. Contact Information.
Inda + Mely LLC
582 San Bruno Ave W, San Bruno, CA 94066
Phone: (650) 392-0363
Email: kumainkanaba@indamely.com